
Sun sets on another year
This year of 2009 was an eventful one: not only did I
graduate and move to a new city, but my mom got a Facebook. So much for
party-planning and sharing blackmail-worthy photos—online social media is so
grown up and ubiquitous now that even government is getting involved.
The last year of the first decade of the (last?) millennium
will go down as the one in which government embraced social media as a means for open democracy and
transparency.
Recovery and Stimulus
It all started in January with
the inauguration of President Barack Obama and chatter of recovery and
stimulus... recovery from the Bush
years if you were a Democrat, or stimulus of a fervent opposition movement if you were a
Republican. Oh, and there was that other recovery —
the initial
Recovery.gov website — which served as a silver lining for citizens worried
about where the billions in stimulus money was going. It was a 1.0 version of a
Gov 2.0 idea, but a good place to start the year.
Meanwhile the military
began exploring social
media options around the same time they were receiving flack for the lack
of internet
access for troops. Soon
enough, government agencies across the board were clamoring towards
established social media sites and utilizing the technologies on their own
pages.
Poke me!
In an attempt to reach younger
citizens and everyone else who is now on Facebook, government agencies and politicians
have been publishing and polishing
their profiles and pages. There have been template profiles for politicians
since 2007, and Facebook has trained various representatives in both strategy
and etiquette. Naturally, there had to be a Bill passed about this new-fangled
business, and Congress voted to expand the “no
franking rules” to Facebook, maybe to keep Harry Reid from poking everyone.
Tweet me!
Although the history books (and my
last name-induced bias) will say that June’s Iranian elections marked the
induction of Twitter as a viable means for affecting open democracy, the U.S.
government had been tweeting a few months before that—always on the cutting
edge, right? Agencies
from NASA to the USDA are now fluent in tweetspeak, shaped and created by the
140-character limit. To keep track of all the government chirping, there’s the
venerable govtwit.com.
YouTube, Who-Tube? GovTube.
Thank goodness this year’s YouTube trends consisted of a lot
more gov and a lot less Chris Crocker. The
Department of Defense is all about YouTube and interactivity on its re-vamped
site. In an unexpectedly cool move, the
IRS started posting YouTube videos, with offerings in American Sign
Language and Spanish as well.
…And earlier-2000s kinda stuff
If Twitter and Facebook are too big a step for your
government agency, just create some sort of ‘open forum.’ Any sort. The city
of Santa Cruz asked constitutents for advice on solving its budget crisis
and FCC established its “net neutrality” forum, openinternet.gov,
to discuss the notice of proposed rulemaking (NPRM). In March, the
first online town hall meeting took place at WhiteHouse.gov.
Go-go-gadget-gov!
Aside from increasing online
presence, government agencies have continued to embrace technological advances
to supplement the tasks they’ve always done. Various police forces have begun
to use GPS to track suspects, and electronic
medical records became a mainstay in the healthcare industry, largely due
to incentives from the American Recovery and Reinvestment Act (ARRA). In
a Gov 2.009 All-Star move, the
CDC started texting subscribers tips
on how to prevent the year’s hottest disease, H1N1.
Going rogue…online
Some agencies went above and beyond Facebook.com and decided
to implement their own social networking platforms: USDA included
“Facebook-style” bits to juice
up their online training, and FCC started a
social networking site called reboot.fcc.gov
to facilitate communication amongst FCC employees. To enact “digital diplomacy”
the State
Department started a social networking site, exchangesconnect, to encourage
cultural sensitivity. The CDC crafted a super-fun video game on how
to effectively dodge swine [flu]. With resume uploading and job-searching
capabilities, USAJOBS
became the Monster.com of the the federal job market.
So official, there were
conferences!
Whether we’re talking Star
Trek or selling insurance, you know
something’s legitimately a “thing” if adults hold conventions about it. The Gov
2.0 Summit and expo in September marked the coming-of-age for the Gov 2.0
movement and brought some Silicon Valley sparkle to fuddy-duddy D.C. A bevy of
barcamps, meetups and other conferences
on social media and open government filled up the calendar.
A tech-filled year from a
tech-filled Administration
Aside from mentioning “Facebook, Twitter and Myspace” in his
education speech, the Obama Administration’s recognition of social media’s
resonating effect in our society was illustrated through the early
incorporation of popular web models into the administration’s online presence.
No less should be expected from the president whose campaign consisted of a
very large, very active web community. A new position was created, the Federal Chief
Information Officer, pioneered by Vivek
Kundra, and Google executives have aided and joined the
administration, despite (or in spite of, perhaps) antitrust hullaballoo.
It’s all about open-access
and centralized data
The administration’s Open
Government Initiative has largely been waged on a cyber front, and this
week, deadlines were issued for agencies to get their info online. The (still
incomplete) Holy Grail of open government access, Data.gov,
boasts a host of datasets, and thisweknow.org
utilizes data.gov information and presents it in user-friendly lists. Federal Resources for Educational Excellence,
FREE, is an online conglomerate of federal agency-provided lessons for teachers
and interested laymen alike. The Consumer Product Safety Commission began
developing a database of product recalls, and foodsafety.gov is the
federal webMD on what not to eat.The Government
Printing Office (GPO) launched Federal Digital System (FDsys) to digitize all
government documents, with easy downloadability as the aim. Open access of
information relies on open identity technologies, where users log in, and
peruse sites as themselves. Federal websites are no longer tedious
brochure-esque pages meant for numerous anonymous hits, but are now interactive
user-influenced networks.
Not just a one-way street
As feds flock to private
website models, private
websites too are embracing and seeking government. Facebook launched the
Facebook and Government page to encourage government agencies to start pokin’
around the network. GovLoop
brought together feds in cyberspace while Google started “Public Data” to
satisfy the data-hungry as data.gov gets off the ground. Google’s
charitable Project 10^100 contest also featured plenty of Gov 2.0
innovations. There were even Gov
2.0 iPhone apps, including Congress
in Your Pocket and Outbreaks
Near Me.
The feds’ relationship with the Internet has grown immensely
since the “series of tubes”-days. Whether my fellow iGen/GenY-ers like it or
not, 2009 marked the year of the rise of social media. We can tweet at the
President, we can watch government officials on YouTube, and we can join
advocacy groups for issues that may never end up on a ballot. With every click and
text, we continue to realize the potential use of social media to affect and
actualize open democracy. It’s a beautiful thing... for which trading in an
adult-free Facebook is a real steal.