Stewart Liff is a human resources management expert, author and consultant, who has held many high-level positions throughout his distinguished four-decade career with the federal government. During his most recent assignment, he managed the Veterans Benefits Administration’s Los Angeles Regional Office, which employed over 400 people. He is a winner of the President’s Council on Management Improvement Award and the Presidential Rank Award for Meritorious Service. His books include Managing Government Employees, Managing Your Government Career, The Complete Guide to Hiring and Firing a Government Employee, and his latest book, Improving the Performance of Government Employees. He lives in Saugus, California. StewartLiff.com